Halesworth Volunteer Centre - Registered Charity No. 1001776

Using the Service for the first time? It couldn’t be easier!!

Community Cars

Community Cars Offers an easy way to get to your doctors appointment, supermarket visit or visit to relatives. Anyone, young or old, with or without a disability may ask to make certain journeys for which neither a family car nor any form of suitable public transport is available.

  1. Check that your journey will be eligible (see right for details)
  2. Phone our coordinator on 01986 874290 to arrange your journey (staffed phone lines are open Monday to Friday)
  3. Your driver will collect you as arranged and drive you to your destination.
  4. At the end of your journey there is a small charge payable based on miles travelled - you will be advised of the cost when you phone to book.

What Journeys are eligible?

A bit more about the service...

The Car Service phone line is manned on Monday to Friday between 10.00am and 1.00pm.

At other times you may leave a message on our answering machine, but please remember that your request may not be picked up until the coordinator is next in the office. We do ask for a minimum of 2 working days notice of any transport request but will try our best to help out in an emergency.

Our drivers are normally available for journeys during the day from Monday to Friday. Occasionally we are able to meet one-off requests for transport in the evenings and weekends, if we have a willing volunteer! To allow us to plan our drivers journey, it is useful if you can indicate the approximate length of your appointment.

If you have a routine weekly or monthly appointment, for example going to the hairdressers, visiting a friend or shopping, we can arrange a regular car for you, usually with the same driver. Once this has been set up, you need only contact us to cancel or change the arrangement.

Last year our drivers travelled over 83,000 miles, and responded to over 5,300 requests for transport. Demand for the service continues to increase and we do ask our passengers to be flexible from time to time, particularly with regard to non essential journeys.

If you wish to book a car, or require further information about the service, either for yourself, family member or friend, please telephone 01986 874290 or email the Volunteer Centre at carservice@halesworthvc.co.uk


Helen - Community Cars